Apart from the delivery of Universal Access Disability and Age Inclusion Framework Universal Access delivers cost-effective services, underpinned by the principles of universal design and international best practice, standards and national legislation, to the highest professional quality.
To deliver an inclusive experience for employees and customers with access needs it is vital that owners, managers and staff understand the concepts of accessibility and inclusion, so that they can ensure their facilities, services and information will satisfy the various requirements for everyone.
Universal Access delivers business owners and staff comprehensive training in Disability Awareness, Accessibility and Universal Design.
Our full pack of official courseware has been developed by our Universal Access team of experts and is accredited by the Irish Institute of Training and Development.
Learners acquire knowledge, skills and competencies to contribute to the organisation’s inclusive practices regarding employment of people with disabilities and provision of equitable services for all customers.
Audit of Facilities and Services
Universal Access carries out professional ‘Access Audits’ of premises, facilities, and services including, if required marketing, information provision, procurement, and customer care, depending on your business and sector.
Our audits are tailored to your needs as a business. The report will focus on gaps and areas for improvement in order for your business to be inclusive to all customers and employees and in accordance with legislation, national and international Standards and Best Practice.
Access Information Guides
Universal Access develops ‘Access Information Guides’ (also referred to as Access Statements), describing the accessibility of your organisations facilities and services.
Our experts gather clear accurate data on your facility and services. From this data, we develop a guide specific to your organisation. Your organisation would publish this as an information guide to inform your existing and potential clients of your organisations accessible facilities and services.
Digital Auditing and Monitoring
- We offer a service to manage and monitor compliance of WCAG AA for a single domain, multiple domains and apps.
- We analyse data from an array of sources to deliver insights designed to prioritise, guide and track progress across the organisation.
- We support all tasks and resources needed, including automated userflow testing, program oversight, along with training and policy development.
- We compare results and trends across sites, domains, and industry sectors.
- We produce actionable insights through trends, defect prioritisation and issue density analysis as well as identifying compliance problems immediately.
Universal Access works with organisations to deliver a Universal Design approach and process in facilities, products, and services. This will ensure your organisation is inclusive to everyone, giving you a better return on investment, make your organisation more sustainable, future proof your asset, as well as ensuring you are compliant with legislation. An organisation that adopts a universal design approach results in a person centred organisation. Learn more about Universal Design
Access and Inclusion Policies
Universal Access can assist in development of inclusive policies tailored to your organisation with emphasis on commitment to inclusion for all as part of your business culture. Policies developed will be in line with national and international statutory acts, including provisions of the Employment Equality Acts, the Disability Act, the Equal Status Act and Convention on Rights of persons with disabilities. (CRPD), Accessibility Acts.
Regulatory Compliance and Legislation
Universal Access can advise on all areas of regulatory compliance, legislation, and standards. Your organisation must be compliant and able to withstand all challenges in law. Your organisation is obliged under law to have very clear strategies and polices in place for employees and clients with disabilities.
National and International Standards
Universal Access can advise you and implement all relevant national, international and European standards as part of your on-going development strategy. The CEO and founder of Universal Access sits as an expert on several of these standards committees
Stakeholder Management Teams
International best practice recognises that team building, planning, and stakeholder engagement are vital key factors for the successful development and delivery of an accessible destination. We deliver:
- Stakeholder Engagement and Management Workshops
- Planning tools for team building
- Continuous progress monitoring and adjustments of stakeholder involvement to ensure optimal participation
Universal Access works with you to identify gap analysis in disability and age inclusion through organisation wide surveys.
The stakeholder survey results will give additional guidance to the development team, allowing them to categorise their actions in preparation for the future development of the strategy and action plan.
Destination and Environmental Audits
To get a thorough picture of a town or city we carry out professional detailed access audits. The audits cover accessibility of outdoor spaces and pedestrian travel routes for the widest range of visitors and citizens, including a variety of access requirements. This will then support the public executive management team in improving accessibility of the public outdoor environment and infrastructure. In turn, this contributes to a more comfortable, friendly, safe, and attractive environment for visitors and locals alike.